It saddens me that we live in a culture that offers overnight delivery for packages. It is a sign of how ridiculously fast we are living. It is not living, not appreciating life....fast, fast, fast. Nothing can be that important.
Well... maybe some life saving drugs or something would be an exception? My generalized gripe stems from experiences this week.
I ship packages every day. It's a big part of my job, and requires a lot of attention. Accurate orders, correct addresses, careful packaging, printing labels, charging the client appropriately, tracking and accountability for the delivery. It's difficult but necessary for what I do. When someone asks that I overnight their package, it costs me quite a bit.
I cannot have packages picked up from my shop that need overnight delivery. I must deliver them to UPS - requiring a drive across town, a wait in line, forms to fill out, and a drive back home. A minimum of an hour. An hour of downtime costs me way too much.
If I make a mistake on an order, I will ship overnight with no hesitation. If the client makes a mistake, well... I usually still do it, but it creates a net loss. In my one-person company, an hour is about 10% to 12.5% of the work day. It may sound small, but it's huge. Close to 30% of every buck I make goes to fund wars, art taxes and bike lanes. I am paying off expensive production equipment a month at a time, paying back money borrowed to build the shop itself, paying electricity, water, trash - all that good stuff. I get to keep about 1/2 of the money I collect, then I pay these things, and what is left takes care of my home and family. It's tight.
So please, don't ask me for another 10% of my day. Please get your shit together, don't be in such a hurry, plan better, and be responsible. Please?